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Re-opening to in-store shopping on Feb 16, 2021. Please check opening hours before visiting the store.
Due to a significant increase in product orders and requests, a timely response to phone and emails is being delayed.  We appreciate your patience and will respond as soon as possible. 
We will not be renting XC equipment this winter season.

Curbside Ski Services

We continue to offer XC ski services during the Ontario Provincial Lockdown. This includes ski waxing and all manners of repairs of related equipment. Services must be coordinated online or over the phone... we are unable to sell services in person. The steps to obtain services/repairs are as follows:

1. Fill out a service request form, including your name and contact information, and the nature of the services requested. Print this form and affix it to your item.  Print Service Request Form  

2. Prepay your service by adding the following service items to your shopping cart, and checking out. Only the most common services are listed here. Other services / repairs may require payment over the phone once your ski equipment has been checked over/diagnosed. We carry a complete line of pole parts, including straps and baskets, and often have boot replacement parts such as cuffs and zippers.

3. Drop off your items to Fresh Air Experience at 1291 Wellington St West. Place the items in the bins / racks in our alcove and watch for a thumbs up from our clerk inside before departing. 

4. We will contact you with any questions/issues that arise, or to notify when the service is complete. Curbside pickup hours are Tuesday through Saturday 11am - 5pm.

Turnaround times are approximately one business day. (We are operating Tuesday-Saturday during Lockdown).