Skip to main content
Provincial Lockdown: Closed for in-store shopping.  Offering Curbside pickup for online orders  SHOP NOW
Open for essential bicycle repair, by appointment  BOOKING INFO
Please read  BIKE BUYING FAQ

Bike Service & Repairs

When you bring your bicycle to us for maintenance or repair, our friendly, professionally trained technicians will assess your bike's needs and provide you with a free, no-obligation estimate. Whether your bike is in need of a minor adjustment or a major overhaul, we promise that your ride is in good hands.

There is a worldwide shortage of bicycle parts (due to Covid, of course).  Our own supply of parts at Fresh Air Experience is critically low. Usually we would schedule bike service for many weeks away; however, this year, we are not comfortable booking appointments too far in advance.  

We are not alone - here's a recent article that appearing on CBC.   Great COVID-19 bicycle boom expected to keep bike industry on its toes for years to come

Currently accepting service appointments for the week starting April 18. If no spaces show available for the week, please check back at noon the following Tuesday, when more spots may be available. 

Starting Tuesday, April 13, and on every Tuesday thereafter, we will make a determination whether we can schedule service for the following week.  Please monitor our Scheduling Calendar each Tuesday to identify any booking slots that may have opened up.  Print a Service Request Form after you have successfully scheduled an appointment.

If you phone the store, the message will be the same... Any available appointment slots will appear online first.

In-Warranty Check-ups: (for bikes sold from Fresh Air in the past 24 months). A limited number of walk-up service may be accepted (varies by day) for safety checkovers and minor adjustments. 

Schedule your bike service now (currently fully booked - read paragraph above)

To facilitiate our health and safety practices, on your appointment date, pre-print the Service Request form linked below.

Print your service request form

Tune-Up Package Options

For the most comprehensive service and the best value, we recommend choosing one of our tune-up packages. We also offer a la carte bike repairs if you're in need of a minor fix or adjustment. We strive to complete your bike service quickly and accurately. Learn more about our packages and visit us today for your free estimate.

Within-Warranty Service

within 2 year of purchase from Fresh Air Experience

 Includes:

Inspect tire wear and set pressure

Brake and shift adjustments

Chain lubrication

Frame wipe down

Service Level 1

$74.99

Basic Tune-Up plus:

Wheel truing (minor)

Headset adjustments

Hub adjustments

Bottom bracket adjustments

Adjust or replace cables

Service Level 2

$134.99

Advanced Tune-Up plus:

Wheel truing (major)

Drivetrain removal and cleaning (Bio-Circle)

Drivetrain reinstallation, inspection, and fine-tuning

Home Bike Repair 

We recommend having a few products at home to help you keep your bike in excellent working condition between your annual tune-ups. We have an excellent selection of essential tools, lubricants and cleaning products, and quality work stands. Shop online and pickup your items for free on your next shop visit.