Skip to main content
Phone support: We apologize, due to high demand we are having difficulty answering the phones. Please email questions to if you can't get through.
Open for in-store shopping     |     SHOP ONLINE NOW      |      Open for bicycle repair BOOKING INFO       |       Bicycle accessories: Stock is stored offsite.  We recommend to shop online

Bike Service & Repairs

When you bring your bicycle to us for maintenance or repair, our friendly, professionally trained technicians will assess your bike's needs and provide you with a free, no-obligation estimate. Whether your bike is in need of a minor adjustment or a major overhaul, we promise that your ride is in good hands.

Please drop off your bike up to 24 hours before your scheduled appointment. 

Schedule your bike service now

To facilitiate our health and safety practices, on your appointment date, pre-print the Service Request form linked below.

Print your service request form

Tune-Up Package Options

For the most comprehensive service and the best value, we recommend choosing one of our tune-up packages. We also offer a la carte bike repairs if you're in need of a minor fix or adjustment. We strive to complete your bike service quickly and accurately. Learn more about our packages and visit us today for your free estimate.

Warranty Service

Within 2 years of purchase from Fresh Air Experience

Inspect and torque bolts

Inspect tire wear and set pressure

Brake and shift adjustments

Chain lubrication

Frame wipe down

Service Level 1


6-9 speed leisure bikes

Interval: Annual

Warranty Tune-Up plus:

Wheel truing (minor)

Headset adjustments

Hub adjustments

Bottom bracket adjustments

Adjust or replace cable

Light frame and fork cleaning

Service Level 2


10-12 speed road/MTB bikes

Interval: Annual

Level 1 tune-up plus:

Wheel truing (major)

Drivetrain removal and cleaning (Bio-Circle)

Drivetrain reinstallation, inspection, fine-tuning

Extensive frame and fork cleaning

Service Level 3


Interval: Bi-annual

Level 2 Tune-up plus:

  • Overhaul (disassemble, clean, re-grease, tune) all bearing systems (including Headset/Hubs/BB)
  • Install new cables and housing (parts extra)

Home Bike Repair 

We recommend having a few products at home to help you keep your bike in excellent working condition between your annual tune-ups. We have an excellent selection of essential tools, lubricants and cleaning products, and quality work stands. Shop online and pickup your items for free on your next shop visit.